Career Objective

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Being able to establish myself with an employer who offers career advancement and a quality work environment.

Summary

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Experienced administrator with 15 years experience in the travel industry. This includes operations, sales and marketing. A teamplayer with a commitment to quality. Excellent communication and customer service skills.

Education

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Honolulu Community College - AS 1983, Secretarial Science. GPA 4.0

Leeward Community College, Waipahu, HI - Liberal Arts 1979

Work Experience

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Inside salesperson for travel industry and corporate accounts.

Designed, maintained and frequently updated computer database on all service accounts.

Editor of monthly travel industry newsletter.

In charge of office and sales management: i.e., supplies, correspondence, implementing of new procedures and sales programs.

Prepared national account agreements for sales representatives.

Serviced all sales accounts via telephone.

In charge of clerical and sales management: i.e., supplies, correspondence, implementing new procedures.

Editor of the quarterly "Quality" newsletter to employees.

Personal assistant to Mr. Peter L'Orange, President & Vice President of both non profit organizations.

Editor of the quarterly newsletter sent to members of both associations.

Office management: i.e., supplies, library, correspondence.

Bookkeeper and membership dues coordinator.

Assistant to Mr. Noel Trainor, Food & Beverage Director

Prepared group service contracts and worked closely with all Hotel department heads.

Prepared lead correspondence and organized mass mailouts.

Filled in as assistant to General Manager when his assistant was on leave.

Honors

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Phi Beta Kappa Member, Windward Community College, 1993

Spark of Quality Award Winner, National Car Rental, 1990

Activities

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Senator - Student Council, Honolulu Community College, 1982-3

Treasurer - Honolulu CC Business Club, 1982-3